Frequently Asked Questions
Find answers to common questions about Convertify
General Questions
What is Convertify?
Convertify is a free online file conversion service that allows you to convert images and PDF files between different formats quickly and securely.
Is Convertify really free?
Yes! Convertify is 100% free to use. There are no hidden fees, no premium plans required, and no watermarks on your converted files.
Do I need to create an account?
No, you don't need to create an account or register. Just upload your file, convert it, and download the result.
File Conversion
What file formats are supported?
We support: Images (JPG, JPEG, PNG, WebP, GIF, BMP) and Documents (PDF).
What is the maximum file size?
The maximum file size is 50MB per file.
How long does conversion take?
Most conversions complete within seconds. Larger files may take slightly longer.
Can I convert multi-page PDFs?
Yes! When converting a multi-page PDF to images, all pages are converted and packaged into a ZIP file.
Security & Privacy
Are my files secure?
Yes! All file transfers are encrypted using SSL/TLS. Files are automatically deleted within 30 minutes.
How long are my files stored?
Files are automatically and permanently deleted within 30 minutes of upload.
Do you access or view my files?
No. We never access, view, or analyze the content of your files.
Troubleshooting
My conversion failed. What should I do?
Try these steps: Check that your file is under 50MB, ensure the file format matches what you selected, try refreshing the page and uploading again.
The download link isn't working
Download links expire after 30 minutes. Please convert your file again.
Still Have Questions?
Can't find what you're looking for? Contact us and we'll be happy to help.
contact@convertify.fr